Still unsure? Contact us — we aim to reply within 24 hours.
Fast delivery — most orders arrive within minutes of payment, and always within our 12-hour guarantee, to your email and My Orders. For products that need setup, we guide you over a WhatsApp session until everything works.
In My Orders on your account, and in the email we send you. The working details arrive with the delivery — never in the payment-confirmation email.
Yes. You can place an order 24/7, and orders are delivered as fast as possible — most within minutes, always within the 12-hour guarantee.
Yes. Every payment is processed by Stripe, a global payment provider. Card details are entered on Stripe’s secure checkout and never touch our servers.
All major cards (Visa, Mastercard and more) through Stripe. You can also top up a prepaid balance and pay with one click on your next order.
Prices are shown and charged in Canadian dollars (CAD). Because your card is charged in CAD, Canadian cardholders avoid the currency-conversion and foreign-transaction fees that USD stores typically trigger — the price you see is the price you pay.
You can top up a balance on your account and pay for any order with it in one click. Referral credits are added to the same balance, and unused balance is refundable on request at any time.
Share the referral link from the Referrals section of your account. When a friend signs up through it and completes their first order, you each receive CAD 5 in store credit, added automatically to your balance.
Many products use a quick guided setup. After you order, we send step-by-step instructions and stay available on WhatsApp to help you get everything working.
By WhatsApp or email. We aim to reply within 24 hours, and usually much faster for delivery questions.
Message us and our first step is always to fix or replace it, usually within hours. If we cannot make it work, our refund policy applies.
The same replacement-first support covers the entire period you paid for — not just the first days. Message us on WhatsApp or by email and we will fix or replace it, usually within hours. If we cannot, our Refund Policy applies.
Yes, under the conditions in our Refund Policy. Unused prepaid balance is refundable on request at any time.
Yes. Replacement-first support covers the full period you paid for.
